Your staff can’t provide timely responses to guest inquiries?
Not providing relevant information at key points in guests’ journey?
Doing less in upsells because you’re not reacting to specific events?
Slow guest request turnaround times?
Provide instant support on your guests’ preferred messaging channels and streamline how new guest requests are handled. Send automated messages via SMS, Messenger, WhatsApp or Viber and deliver a more efficient and timely service to guests throughout their stay.
Send automated messages to guests based on specific triggers and engage them throughout their journey.
Be available to instantly answer questions and requests from guests 24/7 with no capacity constraints and no overhead.
Send personalized messages and offers based on guest preferences and previous bookings/orders.
Handle early guest requests, share check-in instructions and information relevant to their stay, and provide Instant answers to FAQs.
Offer your guests the simplest way to request any service and respond to requests faster with automated notifications going directly to the appropriate staff.
Enable your guests to access your F&B menus within a familiar chat interface and make it easy for them to choose, order, and make instant cashless payments.
Send timely and personalized offers based on guest preferences and historical data directly to your guests’ phones.
Use automated messaging to gather guest feedback by sending personalized questionnaires about their stay.
avery comes with a single dashboard where you can manage guest messaging across channels, send out promotions, manage F&B offers, set up triggers and schedule messages for automatic sending.